Karkeya Terms & Conditions – Read Before You Play

By using the Karkeya website or mobile application, you agree to these Terms & Conditions. Please read the terms below carefully before opening an account or using any of our services.

Karkeya is an online gaming platform operating under an international gaming license. Our goal is to provide players in Bangladesh with a safe, transparent, and enjoyable gaming environment.

📌 1. General Terms and Conditions

Karkeya's Terms & Conditions apply to all users, including registered account holders and unregistered visitors. Please keep the following in mind before using the platform:

• All Karkeya services are available to individuals aged 18 and above only.
• Each person may operate only one account. Creating multiple accounts is strictly prohibited.
• Karkeya reserves the right to modify, suspend, or discontinue its services at any time.
• If these Terms & Conditions are updated, a notice will be posted on the website.
• Any fraudulent activity or misuse of the system will result in permanent account termination.

👤 2. Account Registration & Eligibility

Registration on Karkeya requires accurate and truthful information. Karkeya reserves the right to close any account created using false or another person's details.

• You must provide your correct name, phone number, and date of birth when registering.
• A national ID card or other government-issued identification may be requested for account verification.
• Keeping your account password confidential is your responsibility. If you lose or compromise your password, contact support immediately.
• Opening a personal account on behalf of another individual or any organization is not permitted.
• Any changes to your registered information must be reported to our support team immediately.

💳 3. Deposit & Payment Policy

To make a deposit on Karkeya, you must use a payment method registered in your own name. Deposits through third parties are strictly prohibited.

• Minimum deposit: BDT 100. Maximum deposit limits are determined by your account level.
• Deposits can be made via bKash, Nagad, Rocket, bank transfer, and other available methods.
• After a deposit, your account balance is usually updated within 5 minutes.
• If a deposit is delayed for any reason, please contact support with your payment reference number.
• If money laundering or illegal activity is suspected, deposits will be returned and the account will be investigated.

For any questions regarding deposits, please contact our Deposit Page page.

🎁 4. Bonus & Promotion Terms

Karkeya's bonus and promotion offers are subject to specific terms. Please read the applicable terms carefully before claiming any bonus.

• Each bonus offer has its own wagering requirements. You must wager a specified amount before a bonus can be withdrawn.
• The welcome bonus is available to newly registered members only and can be claimed once.
• Any attempt to claim bonuses through multiple accounts will result in all associated accounts being closed.
• Any bonus offer that passes its expiry date will be cancelled automatically.
• Karkeya reserves the right to modify or discontinue any bonus program at any time.
• Cashback bonuses are calculated based on actual losses only, not losses incurred using bonus funds.

💸 5. Withdrawal Policy

Karkeya is committed to paying out winnings quickly. Withdrawals are typically processed within 5 to 30 minutes.

• Minimum withdrawal amount: BDT 500.
• Withdrawals must be made using the same payment method used for the original deposit.
• Account verification (KYC) must be completed before your first withdrawal.
• Additional verification may be required for large withdrawal amounts.
• If you have an active bonus, withdrawals may be on hold until the wagering requirements are met.

🎮 6. Gaming Policy & Fairness

Karkeya ensures that all games are completely fair and powered by Random Number Generator (RNG) technology.

• All game outcomes are completely random and follow no predetermined pattern.
• Any attempt to hack the system using software or other techniques will result in immediate account termination.
• If your connection drops during a game, the outcome will be determined based on the server logs.
• In Live Casino games, the dealer's decision is final, provided there are no technical errors.
• If a technical error is detected in any game, the result of the affected round may be voided.

🔒 7. Privacy & Data Protection

Karkeya takes the security of your personal information very seriously. Your data is never sold or shared with third parties.

• Information provided at registration is used solely for account management and verification purposes.
• Information may be shared when required by law or requested by a regulatory authority.
• For more details on our use of cookies, please see our Privacy Policy Read more.
• You can update your account information at any time.

💚 8. Responsible Gaming

Karkeya believes gaming should be a source of entertainment, not stress or addiction. That's why we actively promote a responsible gaming culture.

• You can set your own deposit limits, betting limits, or session time limits at any time.
• You have the option to temporarily or permanently exclude yourself from the platform (Self-Exclusion) if needed.
• Please refrain from placing bets while under the influence of alcohol or drugs.
• Repeatedly chasing losses is dangerous — if we notice this behavior, we will reach out to help you.

⚠️ 9. Account Suspension & Closure

Karkeya may temporarily suspend or permanently close an account for any of the following reasons:

• Registering with false or misleading information.
• If evidence of operating multiple accounts is found.
• Bonus abuse or fraudulent activity.
• Any attempt to hack the system or software.
• Harassment or abusive behavior toward other users.
• Suspected money laundering or other illegal financial activity.

🔄 10. Changes to Terms and Conditions

Karkeya reserves the right to update these Terms & Conditions at any time. When changes are made:

• A clear notice will be posted on the website, and the update date will be shown at the top of the page.
• Registered users will be notified by email or SMS of any major changes.
• If you do not agree with the revised terms, you may request to close your account.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms.