Your personal information is completely secure at Karkeya. We are fully transparent about what data we collect, why we collect it, and how we keep it protected.
Karkeya is a licensed online gaming platform providing a safe and trustworthy entertainment environment for players in Bangladesh. Our privacy policy explains how Karkeya collects, stores, and protects your personal information.
This privacy policy applies to all users of the karkeya.onl website and mobile app. By using our platform, you are considered to have consented to the data processing practices described in this policy. Please read it carefully before registering.
Karkeya always operates with full transparency. We believe you should have complete control over your own data, which is why every aspect of this privacy policy is explained in clear, straightforward terms to avoid any confusion.
Karkeya collects certain information from users for specific purposes. Below is a detailed breakdown of the types of data we collect:
| Data Type | Details | Purpose of Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Age Verification & KYC Process |
| Contact Information | Phone number, email address | Account Communications & Security |
| Financial Information | BKash/Nagad number, transaction history | Payment Processing |
| Device Information | IP address, browser, and device type | Security & Fraud Prevention |
| Gaming Data | Betting history, win/loss records | Service Improvement & Responsible Gaming |
| Cookie & Log Data | Session data, page visit logs | User Experience Improvement |
Karkeya uses collected data solely for specific and legitimate purposes. We never use your information for unnecessary or unauthorized activities. The primary purposes are outlined below:
The Karkeya website and app use cookies and similar technologies. Cookies are small data files stored on your device that help improve your experience.
You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may limit access to some platform features.
Karkeya protects your data using the highest industry-standard security measures. Our security framework is multi-layered and continuously updated.
Karkeya retains your data only for as long as necessary. Retention periods vary depending on the type of information:
| Data Type | Retention Period |
|---|---|
| Account & Identity Information | 5 years after account closure |
| Financial Transaction Records | Minimum 7 years (as required by law) |
| Gaming History | Duration of active account + 2 years |
| Cookie & Session Data | 30 days after session ends |
| Support & Communication Logs | 3 Years |
| Marketing Preferences | Until consent is withdrawn |
Once the retention period expires, data is securely deleted or permanently anonymized.
Under Karkeya's privacy policy, you have a number of important rights. We respect all of them and act on your requests in a timely manner.
You can request to know what personal information Karkeya holds about you.
You may request corrections to any inaccurate or incomplete information.
You may request deletion of your data, subject to certain conditions being met.
You may object to the use of your data for marketing or profiling purposes.
You can request your data in a portable format.
You may request that the processing of your data be restricted under certain circumstances.
Karkeya is strictly for individuals aged 18 and above. We do not collect or process data from minors and strongly discourage them from using the platform.
Karkeya may update this privacy policy from time to time. Any changes will be communicated in the following ways:
Continued use of the platform after any changes take effect will be considered acceptance of the updated policy. We recommend visiting this page regularly.
Karkeya's privacy policy isn't just words on paper — your data is actively protected at every step.
Every transaction and communication is secured with 256-bit SSL encryption. No third party can intercept your data in transit.
Karkeya never sells your personal information to advertisers or third parties. This is a core commitment we stand by.
Operated in compliance with GDPR and international data protection standards. Regular third-party security audits are conducted.
View, correct, or request deletion of your data at any time. You are in full control.
Data for Bangladeshi users is stored and managed in compliance with local laws. Your interests are always our top priority.
Our support team is always available for any questions or concerns about data protection. Reach us via live chat.
Find answers to the most frequently asked questions here.
We take your privacy and data security seriously. Play with peace of mind and win every day.